(1) Our deliveries, services and offers are carried out exclusively on the basis of these General Terms of Sale (hereinafter – “GTS”) in conjunction with the statutory provisions of the Italian Republic, in particular the Italian Civil Code (Codice Civile), the Consumer Code (Codice del Consumo / D.Lgs. 206/2005), as well as the applicable rules in Italy governing direct selling activities. These GTS form an integral part of all contracts concluded by Royal Coral Club SRL (hereinafter also – “Coral Club Italia”) with customers (hereinafter – the “Buyer” or the “Client”) regarding the products offered in the online store.

(2) Conflicting or deviating general terms and conditions of the Buyer shall not apply. These GTS apply exclusively, even if Coral Club Italia, being aware of other or deviating conditions of the Buyer, carries out the delivery and services without reservation. We hereby expressly object to the inclusion of any deviating or supplementary conditions of the Buyer unless their application has been explicitly agreed upon in writing.

(3) You may access the current version of our General Terms of Sale at any time on our website at: https://it.coral.club/?language=it and also print them or save them on your device.

(4) Your order data is stored in accordance with legal requirements, in particular Article 6(1)(b) of the General Data Protection Regulation (GDPR), and, for reasons of security and data protection, is not available for direct viewing. Royal Coral Club SRL provides all registered customers and distributors with password-protected access through which, after registration, saved data can be viewed. For customers, this includes in particular completed and active orders, addresses and delivery information, as well as bonus points. Distributors additionally have access to information regarding rewards and commission payments.

Your contractual partner is Royal Coral Club SRL. The registered office / mailing address is: Via Coriano, 58; Bl. 34/F; 47924 Rimini (RN), Italy. Registration number in the Business Register: CF / P.IVA: 03739960403. Managing Director: (information is provided according to the corporate data of Royal Coral Club SRL). The VAT identification number corresponds to the P.IVA: 03739960403.

General contact details: e-mail: rccsrl@gmail.com, telephone: +39 333 423 6501, +39 0541 39 5124.

The address for complaints and returns is: Royal Coral Club SRL, Via Coriano, 58; Bl. 34/F; 47924 Rimini (RN), Italy.

The language of the contract is exclusively Italian. The performance of the contract is carried out in accordance with the laws of Italy, taking into account the applicable legal provisions, in particular the Italian Civil Code (Codice Civile), the General Data Protection Regulation (GDPR / DSGVO) and the applicable national data protection legislation (D.Lgs. 196/2003 — Codice della Privacy).

Additional legal information can be found in the Privacy Policy section.

(1) Right of withdrawal
If you are a consumer in accordance with Article 3, paragraph 1, letter a) of the Italian Consumer Code (D.Lgs. 206/2005 — Codice del Consumo), meaning that you conclude the contract for purposes that are predominantly outside your commercial or professional activity, you are entitled to a right of withdrawal under the following provisions. You have the right to withdraw from this contract within fourteen (14) days without giving any reason. This right of withdrawal applies exclusively to consumers in accordance with D.Lgs. 206/2005. The withdrawal period is fourteen (14) days from the day on which you or a third party indicated by you, who is not the carrier, received the goods. In the case of contracts that provide for the delivery of several goods within a single order but delivered separately, the period begins on the day on which the last of the goods is received. For contracts for the regular delivery of goods over a defined period of time, the period begins on the day on which the first of the goods is received.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from the contract by means of an unambiguous declaration (for example, by letter sent by post or by e-mail). Please provide your full contact details and, if available, your customer number. You may use the attached model withdrawal form, although this is not mandatory. Please send the withdrawal notification to the following address: Royal Coral Club SRL, Via Coriano, 58; Bl. 34/F; 47924 Rimini (RN), Italy. E-mail: rccsrl@gmail.com. Telephone: +39 333 423 6501, +39 0541 39 5124. To meet the withdrawal deadline, it is sufficient that you send the notification before the withdrawal period expires.

(2) Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments we have received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the standard, least expensive method offered by us), without undue delay and in any event no later than fourteen (14) days from the date on which we receive your notification of withdrawal. The reimbursement will be made using the same method of payment that you used for the original transaction, unless you have expressly agreed otherwise; no fees will be charged for the reimbursement. We may withhold the reimbursement until we have received the goods back or until you provide proof that you have sent the goods back, whichever occurs first. You must return or hand over the goods to us without undue delay and in any event no later than fourteen (14) days from the date on which you notify us of your withdrawal from the contract. The deadline is met if you send back the goods before the fourteen-day period has expired. You bear the direct cost of returning the goods. You are only liable for any diminished value of the goods if this loss of value results from handling the goods in a manner not necessary to establish the nature, characteristics, and functioning of the goods.

(3) Exclusions and termination of the right of withdrawal
The right of withdrawal does not apply to contracts: — for the supply of goods made to the consumer’s specifications or clearly personalised, — for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene and were unsealed after delivery, — for the supply of newspapers, magazines, or periodicals, except for subscription contracts, — for the supply of goods which, after delivery, due to their nature, become inseparably mixed with other items.

(4) Sample withdrawal form
If you wish to withdraw from the contract, please complete this form and send it to: Royal Coral Club SRL, Via Coriano, 58; Bl. 34/F; 47924 Rimini (RN), Italy. E-mail: rccsrl@gmail.com. Telephone: +39 333 423 6501, +39 0541 39 5124.
I/We () hereby notify that I/we () withdraw from the contract for the purchase of the following goods () / for the provision of the following service ():
Ordered on () / received on ():
Name(s) of consumer(s):
Address(es) of consumer(s):
Signature(s) of consumer(s) (only if this form is submitted on paper):
Date:
(*) Delete as appropriate.

(5) Voluntary return right (30 days)
Irrespective of the statutory right of withdrawal, we provide a voluntary right of return of goods within 30 days from the date of their receipt. The condition is that the goods are returned complete, unused, and in their original packaging. The customer bears the direct cost of return. The refund is issued within 14 days after the goods have been received, using the same method of payment. Statutory rights remain unaffected. This voluntary return right applies only to consumers residing in Italy. The voluntary return right does not apply to goods that cannot be returned by law, in particular sealed goods that are unsuitable for return for reasons of health protection or hygiene if their packaging has been opened after delivery, as well as goods which, due to their nature, become inseparably mixed with other items after delivery.

Legal basis: Articles 52–59 of the Italian Consumer Code (Decreto Legislativo 206/2005).

(1) The presentation of our products does not constitute a legally binding offer. Only your order of the goods constitutes a legally binding offer pursuant to Article 1326 of the Italian Civil Code (Codice Civile).

(2) Order process and conclusion of the contract in the online shop
You can place an order in our online shop as follows: add the selected products to the shopping cart and proceed through the checkout process (enter your personal data, choose the delivery method and the payment method). On the preview page, you can check the data entered and correct it if necessary (for example, by using the editing functions provided or the “Back” button in your browser). Before submitting the order, you must confirm that you have read these General Terms and Conditions of Sale by marking the corresponding checkbox.

By clicking the “Buy now” button (or a similar button clearly indicating an obligation to pay in accordance with Article 51, paragraph 2, Codice del Consumo / D.Lgs. 206/2005), you submit a binding offer to purchase the goods contained in the shopping cart. After placing the order, you will automatically receive an electronic confirmation of receipt. This confirmation does not constitute acceptance of your offer but merely informs you that your order has been received.

The contract is deemed concluded only after our explicit acceptance (a separate order confirmation or shipping confirmation) or upon delivery of the goods. We are entitled to accept your offer within five (5) working days. The contract language is exclusively Italian. The current version of the General Terms and Conditions of Sale is always available at the following link: https://it.coral.club/?language=it, where it can be viewed, printed, or saved.

(3) Orders placed through authorised distributors
If you place an order through our authorised distributors, the distributor will forward your order to us. Your binding offer pursuant to Article 1326 Codice Civile is considered received at the moment we receive the order. As in the online shop, the contract is concluded only after our acceptance (a separate order confirmation or shipping confirmation) or upon delivery of the goods.

(4) Orders placed by e-mail, fax, or order form
Your order submitted through our website, by e-mail, by means of an application form, partner form, or by fax constitutes a legally binding offer to conclude a sales contract. We will promptly confirm receipt of your order. However, the confirmation of receipt or the acceptance of a telephone order does not constitute acceptance of your offer.

The sales contract becomes effective only after we explicitly confirm its conclusion (order confirmation) or — in the absence of a separate confirmation — at the moment the goods are dispatched within five (5) working days from the date of receipt of the order. If several of the aforementioned events apply, the contract is deemed concluded at the moment the first of these events occurs. Your offer may be accepted only within the time in which you may reasonably expect a response under ordinary circumstances (Article 1326 and Article 1327 Codice Civile). Exception: in the case of payment by advance bank transfer or PayPal, acceptance occurs simultaneously with the placing of the order.

(5) Storage of the contract text
The text of the contract relating to your order is stored by us in accordance with legal requirements but, for reasons of security and data protection, is not available online without restriction. Registered customers may view their order data in their password-protected personal account. Upon request, we can also send you the documents by e-mail.

Legal basis: Articles 1326–1336 Codice Civile (offer and acceptance), Articles 49–51 Codice del Consumo (information prior to the conclusion of the contract and mandatory confirmation button), Article 12 D.Lgs. 70/2003 (information on the technical steps of contract conclusion, error correction, and storage of the contract).

(1) For all orders, including orders placed through our online store, the prices in euros indicated in the offer at the time the order is placed apply. When delivering outside Italy, additional costs may arise when importing into third countries (for example, customs duties, import VAT, or service fees charged by logistics operators). These additional costs are to be paid by the customer and are not charged by Royal Coral Club SRL.

(2) The prices indicated include the statutory value added tax (IVA) and all other price components, unless expressly stated otherwise.

(3) The prices indicated in our online store include IVA and do not include the corresponding delivery costs. The specific delivery costs for each country are available at the following link: https://it.coral.club/?language=it and are also displayed during the checkout process.

(4) Information on price reductions: Any crossed-out prices or indicated discounts refer — unless otherwise specified — to the lowest total price requested by Royal Coral Club SRL within the 30 days preceding the application of the discount (in accordance with Article 17-bis of the Italian Consumer Code / D.Lgs. 206/2005, which regulates the rules for announcing price reductions).

(5) Payment methods: The payment methods available are those indicated during the checkout process (for example, credit card, PayPal, bank transfer, Coral Wallet). No additional fees may be charged for payments made via SEPA transfer, SEPA direct debit, or credit card (in accordance with Article 62, paragraph 5, D.Lgs. 206/2005, which prohibits additional charges for the use of consumer payment instruments).

(1) All payments are processed through a secure encrypted connection (TLS/SSL). The available payment methods are determined by Royal Coral Club SRL and may depend on the country, the selected delivery method, and technical availability.

(2) Payment by bank card (Visa, Mastercard)
When selecting the “Bank Card” payment method, you will be redirected to the secure page of the payment provider, where you must enter your card details (number, expiration date, cardholder name, CVV/CVC code) and confirm the payment. In accordance with Directive (EU) 2015/2366 (PSD2), additional authentication using 3-D Secure may be required. The processing of payment data is carried out exclusively for the performance of the contract in accordance with Article 6, paragraph 1, letter b of the GDPR. In case of a declined payment, please ensure that the 3-D Secure procedure was successfully completed or contact your bank.

(3) Payment on delivery (cash on delivery)
You may pay for your order directly upon receiving the parcel from the courier. The service fee is 4.00 euros (including VAT), regardless of the order amount. In accordance with Article 61 of the Codice del Consumo, the payment is considered completed at the moment the funds are handed over to the authorised courier. Points for the order are credited after the payment transfer is received from the courier: if the payment is received by the 4th day of the month following the month of delivery, the points are credited in the current month; if later, they are credited in the next reporting period. Personal data related to the payment are processed in accordance with Article 6, paragraph 1, letter b of the GDPR; the courier acts as a data processor in accordance with Article 28 of the GDPR and must issue a receipt or fiscal document in accordance with Article 21 of DPR 633/1972.

(4) Bank transfer (SEPA)
You may pay for your order via SEPA bank transfer. After placing the order, select the “Print Invoice” option to obtain the document containing the payment details. The order is reserved for 5 calendar days; if the payment is not received within this period, the order is automatically cancelled. The SEPA transfer posting time is 1–3 business days in accordance with D.Lgs. 11/2010 (PSD/PSD2). Bank fees are paid by the payer in accordance with Article 1196 of the Codice Civile and are not included in the invoice amount. The place of performance of the monetary obligation is considered to be the location of the recipient in accordance with Article 1182, paragraph 3 of the Codice Civile. The processing of data related to the payment is carried out in accordance with Article 6, paragraph 1, letter b of the GDPR.

(5) Coral Wallet
You may pay for your order in full or in part using the bonus points available in your Coral Wallet. The maximum permissible percentage of bonus points that can be used depends on the country. If bonus points are available, the system will automatically offer the option to use the Coral Wallet; however, you may deselect this option and choose another payment method. Bonus points cannot be paid out in cash or converted into a monetary equivalent in accordance with Article 57 of the Codice del Consumo. In the case of a group order, bonus points may be transferred to another group participant. The processing of Coral Wallet data is carried out exclusively for the performance of the contract in accordance with Article 6, paragraph 1, letter b of the GDPR.

(6) Apple Pay and Google Pay
You can pay for your order using Apple Pay or Google Pay. To do so, select “Bank Card” → “Proceed to Payment” and then choose the corresponding service on the next page. Payment confirmation is carried out on your device. The payment is processed in compliance with the security requirements established by Directive (EU) 2015/2366 (PSD2), using encrypted data transmission. The processing of transaction data is carried out exclusively for the purpose of performing the contract in accordance with Article 6, paragraph 1, letter b of the GDPR. Details are provided in the Royal Coral Club SRL Privacy Policy, as well as in the privacy policies of Apple Pay and Google Pay.

(1) Unless otherwise agreed, the delivery of the goods is carried out from our warehouse to the delivery address specified by you. Deliveries are made exclusively to those countries that can be selected during the checkout process. Delivery to pick-up points or lockers (Pick-up Point / Locker) is only possible if such an option is explicitly indicated during the checkout process.

(2) Royal Coral Club SRL strives to process orders without delay. Unless otherwise individually agreed, delivery — subject to availability of the goods — is usually carried out within 1–4 working days after the conclusion of the contract and receipt of payment. The period begins on the day following receipt of payment. If different delivery times apply to specific products, this is indicated separately on the corresponding product pages.

(3) If we are unable to meet the agreed delivery time for reasons for which we are responsible, the buyer must grant us a reasonable additional period in written form, which may not be less than 14 calendar days. If delivery does not take place within this additional period, the buyer has the right to withdraw from the contract. The statutory rights of the consumer remain unaffected.

(4) Force majeure and delivery obstacles: Events beyond our control, in particular force majeure, government measures, transport delays, operational disruptions, strikes or lockouts, release us from the obligation to deliver for the duration of such circumstances. We will promptly inform the customer of such circumstances. In the event of termination of the contract, advance payments will be refunded without delay.

(5) Partial deliveries: Partial deliveries are permitted if they are reasonable for the customer. Any additional costs arising from such deliveries will be borne by us unless otherwise separately agreed.

(6) Transfer of risk: For consumers within the meaning of Article 3, paragraph 1, letter a) of the Codice del Consumo (D.Lgs. 206/2005), the risk of accidental loss or accidental damage to the goods sold in distance selling, in accordance with Article 63 of the Codice del Consumo, passes to the buyer only after the goods have been handed over to the consumer or to a person authorised by the consumer. For business customers within the meaning of Article 3, paragraph 1, letter c) of the Codice del Consumo, the risk of accidental loss and accidental damage to the goods in distance selling passes to the buyer at the moment the goods are handed over to the carrier, freight forwarder, or any other person authorised to carry out the delivery (in accordance with the general rules of Articles 1510 and 1683 of the Codice Civile). Legal basis: Articles 61–63 of the Codice del Consumo (D.Lgs. 206/2005); Articles 1510 and 1683 of the Codice Civile; Articles 18–20 of Directive 2011/83/EU on consumer rights.

(1) In the event that defects are discovered in the delivered goods, consumers within the meaning of Article 3, paragraph 1, letter a) of the Italian Consumer Code (D.Lgs. 206/2005 — Codice del Consumo) are entitled to the statutory rights and warranty periods pursuant to Articles 128 et seq. of the Codice del Consumo, in particular Article 133 of the Codice del Consumo. The warranty period is two years from the date of delivery of the goods, unless a longer period is prescribed by law. For used goods, the warranty period may be reduced, to the extent permitted by law, to twelve months; claims for damages relating to injury to life, health, or physical integrity are excluded from this reduction.

(2) For business customers within the meaning of Article 3, paragraph 1, letter c) of the Codice del Consumo, the warranty period for new goods is limited to twelve months from the date of delivery. For used goods, the warranty is excluded unless the defect was fraudulently concealed or a guarantee of quality was provided. Article 1495 of the Codice Civile (obligation to inspect and notify defects) also applies to business customers.

(3) If you are a business customer within the meaning of Article 3, paragraph 1, letter c) of the Codice del Consumo, the following modifications to the statutory provisions apply: only our own descriptions and the manufacturer’s description are binding for determining the quality of the goods, and not public statements, advertising materials, or other assertions by the manufacturer. In the event of defects, we provide warranty at our discretion — either through the removal of the defect or replacement of the goods (fulfilment of obligation). In the case of repair, we are not obliged to reimburse additional expenses incurred due to the relocation of the goods to a place other than the original delivery address, unless such relocation is related to the normal use of the goods.

(4) For the purchaser’s claims for damages — regardless of the legal basis — the specific provisions of point 9 of these Terms additionally apply.

(5) Any manufacturer warranties are indicated on the respective product page. These voluntary warranties do not limit the statutory rights of consumers (in accordance with Article 135-septies of the Codice del Consumo).

Legal bases: Articles 128–135-septies of the Codice del Consumo (D.Lgs. 206/2005); Articles 1490–1497 of the Codice Civile; Article 1495 of the Codice Civile; Directive (EU) 2019/771 on certain aspects concerning contracts for the sale of goods.

(1) Claims for compensation of damages — regardless of their legal basis — against us, including against our legal representatives and persons performing obligations on our behalf, are permitted in cases of slight negligence only if an essential contractual obligation (cardinal obligation) has been violated. In such cases, liability is limited to the amount of damage that was foreseeable and typical for this type of contract at the time of its conclusion. This limitation of liability does not apply to consumers if mandatory legal provisions stipulate otherwise (in particular, Articles 33–34 of the Codice del Consumo regarding inadmissible limitations of liability).

(2) The above-mentioned limitations of liability do not apply to claims related to harm to life, health, or physical injury, to claims under the Product Liability Act (DPR 224/1988, implementing Directive 85/374/EEC), to claims based on intentional or grossly negligent acts, or to claims arising from a provided guarantee of quality or shelf life, if such a guarantee was expressly agreed upon in written form.

(3) The purchaser’s statutory rights regarding warranty for the quality of goods pursuant to Articles 128 et seq. of the Codice del Consumo (as well as the corresponding provisions of the Codice Civile) are not affected by the above provisions.

(1) We appreciate your feedback on our products. Voluntarily submitted reviews may be published by us — on the basis of your consent in accordance with Article 6, Paragraph 1, Letter a of the General Data Protection Regulation (GDPR) — in full or in part on our website and, if necessary, on other communication channels. Publication is carried out exclusively in accordance with the applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Italian Data Protection Code (Legislative Decree 196/2003 — Codice della Privacy).

(2) If you do not agree, or no longer agree, to the publication of your reviews, you may notify us at any time by sending an e-mail to rccsrl@gmail.com. In this case, the publication will be immediately discontinued and the corresponding review will be removed.

(3) Royal Coral Club SRL expressly distances itself from any statements related to health or income, as well as from any unauthorized claims regarding products made by distributors, customers, or third parties. Only materials published in official sources approved by Royal Coral Club SRL are considered authoritative.

(4) Transparency of reviews in accordance with Article 22-bis of the Codice del Consumo and Directive (EU) 2019/2161: We verify whether reviews were submitted by consumers who actually purchased or used the relevant product. Verification is carried out through a technical link to the order number or through random manual verification. Verified reviews are appropriately marked. The content of reviews is not influenced through the provision of discounts, coupons, or other material benefits. If any form of compensation has been provided, this information is indicated directly with the review.

(1) We retain title to the delivered goods until full payment of all claims arising from the respective sales contract has been made (in accordance with Articles 1523 et seq. of the Italian Civil Code — Codice Civile). During the period in which the retention of title applies, the Buyer is not permitted to sell, pledge, or otherwise dispose of the goods (hereinafter referred to as the “goods subject to retention of title”).

(2) In the event of claims by third parties — in particular enforcement measures by bailiffs — regarding the goods subject to retention of title, the Buyer is obliged to indicate the ownership rights of Royal Coral Club SRL and to notify us of this immediately in written form. The Buyer must also provide us with a copy of the seizure report so that we can protect and defend our property rights.

(3) In the event of a breach of contractual obligations by the Buyer, in particular in the case of delayed payment, we are entitled, after termination of the contract, to demand the return of the goods subject to retention of title.

(4) If you are an entrepreneur within the meaning of Article 3, paragraph 1, letter c) of the Codice del Consumo, the following additional conditions apply: we retain title to the delivered goods until all claims arising from the ongoing business relationship have been fully settled. Until ownership of the goods subject to retention of title has passed to you, pledging or transferring them as security is not permitted. However, you are entitled to resell the goods in the ordinary course of business. In such a case, you hereby assign to us in advance all claims in the amount of the invoice value that arise in your favour against third parties as a result of the resale. We hereby accept this assignment. You retain the right to collect these claims as long as you fulfil your payment obligations punctually. If you fail to meet your payment obligations, we reserve the right to collect the assigned claims ourselves. In the event that the goods subject to retention of title are combined, mixed, or processed with other items, we acquire joint ownership of the new product in proportion to the value of the goods subject to retention of title relative to the value of the other processed items at the time of processing.

Changes to these General Terms and Conditions of Sale (GTC) apply exclusively to existing long-term relationships with users (for example, customer accounts). Adjustments are made only for objective reasons — in particular due to changes in legislation, the introduction of new functions, changes in security requirements, IT processes, or similar operational needs.

We will notify you of planned changes at least 30 days before they take effect, in text form (for example, by e-mail or through a notification in your personal account), stating the reasons and the content of the changes. You may object to the changes in writing within 30 days from the date of receiving the notification. If no objection is received within the specified period, the changes shall be deemed accepted. In the event of a timely objection, the contractual relationship will continue under the previous conditions; at the same time, the right to extraordinary termination of the contract remains in force.

Essential contractual conditions, in particular the main obligations of the parties (for example, the nature and scope of the services provided or the price), may not be changed to the detriment of the consumer without their explicit consent. The current version of the General Terms and Conditions of Sale is always available at the following link: https://it.coral.club/?language=it.

(1) Principles of data collection and processing
In the course of fulfilling contractual obligations, Royal Coral Club SRL collects, stores, processes, and uses the personal data of registered users exclusively in accordance with the General Data Protection Regulation (GDPR) and the Italian Data Protection Code (D.Lgs. 196/2003 — Codice della Privacy), taking into account the amendments introduced by D.Lgs. 101/2018. Data processing is carried out on the basis of Article 6, paragraph 1, letter b of the GDPR (performance of a contract), Article 6, paragraph 1, letter c of the GDPR (legal obligations), Article 6, paragraph 1, letter a of the GDPR (consent), or Article 6, paragraph 1, letter f of the GDPR (legitimate interests). The transfer of data to third parties takes place only when necessary for the performance of the contract or when a corresponding legal basis exists.

When visiting our website, technical data (server log files) are collected automatically, including: the type and version of the browser, the operating system used, the source URL (previous page), the host name of the accessing device (IP address), and the time of the server request. These data are used exclusively for technical and statistical purposes, are not combined with other data sources, and are deleted after analysis. If consent is required under applicable legislation (in particular, under the relevant ePrivacy rules implemented in Italy through D.Lgs. 196/2003), it is obtained in advance.

(2) Personal data during registration and ordering
When registering or placing an order, Royal Coral Club SRL collects the personal data necessary for the performance of the contract. These include: first and last name, delivery and billing address, date of birth, e-mail address, telephone number, bank account details or credit card information, tax identification number or VAT number (for corporate customers). The customer has the right at any time to request access to their data, to request corrections, deletion, restriction of processing, or to receive a copy of their personal data within the limits established by law. Corresponding requests may be submitted to: rccsrl@gmail.com. The full privacy policy is available at: https://it.coral.club/faq/privacy/.

The competent supervisory authority is: Garante per la Protezione dei Dati Personali (www.garanteprivacy.it).

The deletion of data required for contract performance is carried out after the complete fulfilment of obligations and the expiration of the legally mandated retention periods (in accordance with the requirements of the Italian Civil Code and tax regulations — DPR 633/72, TUIR, D.Lgs. 241/97).

(3) Cookies
Cookies are small text files stored on the user’s device. Royal Coral Club SRL uses technically necessary cookies on the basis of Article 6, paragraph 1, letter f of the GDPR (legitimate interest in ensuring website functionality). Non-essential cookies and tracking technologies are used only with the explicit consent of the user, in accordance with Article 6, paragraph 1, letter a of the GDPR and the applicable Italian cookie rules, including the provisions of the Codice della Privacy and the guidelines of the Garante Privacy. The user may limit or disable cookies in their browser settings; however, this may affect website functionality.

(4) Data transfer and creditworthiness check
The transfer of personal data to third parties is carried out exclusively to the extent necessary for the performance of the contract (for example, to delivery services or payment providers), when legal obligations exist, or when user consent has been obtained. If necessary for the protection of the legitimate interests of Royal Coral Club SRL, the customer’s name and address may be transmitted to a credit bureau operating in accordance with Italian law (for example, CRIF S.p.A.) for the purpose of assessing creditworthiness. The legal basis is Article 6, paragraph 1, letter f of the GDPR. The customer has the right to object to such processing for reasons arising from their particular situation. Legal obligations remain unaffected.

(5) Rights of data subjects
In accordance with the GDPR, data subjects have the following rights:
– the right of access to their data (Article 15 GDPR),
– the right to rectification of inaccurate data (Article 16 GDPR),
– the right to erasure where no retention obligations exist (Article 17 GDPR),
– the right to restriction of processing (Article 18 GDPR),
– the right to data portability (Article 20 GDPR),
– the right to object to processing (Article 21 GDPR),
– the right to lodge a complaint with a supervisory authority (Article 77 GDPR).

(1) The customer is entitled to set off counterclaims only if such counterclaims are undisputed or have been established by a final and binding court decision.

(2) The customer is entitled to exercise a right of retention only to the extent that the counterclaim is based on the same contractual relationship.

Notice pursuant to Article 14(1) of Regulation (EU) No. 524/2013 (ODR Regulation):
The European Commission provides a platform for out-of-court online dispute resolution. This platform allows consumers to resolve disputes related to their online order initially without resorting to a court. The dispute resolution platform is available at the following link: https://ec.europa.eu/consumers/odr/

Notice pursuant to D.Lgs. 130/2015 (Italian implementation of the Directive on consumer alternative dispute resolution — ADR):
We strive to resolve any disagreements arising from contractual relationships amicably. Furthermore, we are neither obliged nor willing to participate in dispute resolution procedures before alternative consumer dispute resolution bodies (ADR) as provided for under Italian law.

(1) If individual provisions of these General Terms of Sale (GTS) are deemed invalid or unenforceable, in whole or in part, this shall not affect the validity of the remaining provisions. In place of the invalid or unenforceable provision, a valid rule shall apply that most closely reflects the economic purpose of the invalid provision.

(2) If the Buyer is an entrepreneur, a legal entity under public law or a public-law special fund, or does not have a general place of jurisdiction within the territory of Italy, the exclusive place of jurisdiction for all disputes arising from or in connection with the contractual relationship between the Buyer and us shall be the court of the city of Rimini. Mandatory statutory provisions regarding special exclusive jurisdictions shall remain unaffected.

(3) Italian law shall apply, with the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). Mandatory consumer protection laws of the country in which you have your habitual residence shall not be affected by this choice of law, particularly with regard to contract conclusion, the right of withdrawal, and warranty obligations.

Royal Coral Club SRL
Current version dated: 20.10.2025