1. Common rules
Coral Club highly respects your privacy. Therefore, we collect and use your personal data only to the extent necessary to provide you with world-class products and services, as well as access to websites and mobile applications (collectively referred to as “Services”). Personal data include the following information:
If you have any questions regarding the methods we use or your rights, described below, you can contact our Personal Data Protection Department and its specialized support service at the e-mail address email@example.com. We constantly monitor the correspondence arriving at this address to provide you with a level of service you can always rely upon.
2. What information do we collect?
We collect information to ensure the maximum convenience of using our Services. Usually we receive the data that could be considered personal, immediatelyfrom you when you perform the following actions:
However, we also collect additional information when providing you Services in order to ensure their necessary quality level. These collection methods may not be so obvious, so we would like to clarify what they can be and how they are implemented (given that they can be altered).
Information related to the account is collected regarding your use of our Services, and includes, for example, your account number, your purchases, shelf life or renewal of products, information and service requests, as well as detailed information about what you requested and what was the answer.
The data on the use of the Services, including metadata, log files, cookies, device identifiers and location information, are collected automatically in the process of using our Services. This information includes information about the interaction with the features, contents and links (including rogue ones, for example, social media plug-ins) that are part of the Services, IP address, browser type and settings, date and time of the Services use, browser configuration and plug-ins, language preferences and cookie data, information about the devices used to access the Services, type of device, operating system, device settings, application identifiers, unique device identifiers and error information. Some of this data can be used to approximate your location.
Additional information about you may come from other sources, including from publicly available databases and from third parties, whom we acquire information from, and be used in combination with the information we already have about you. This allows us to update our data, expand it and analyse its accuracy, to find new customers and provide you with goods and services based on your interests. If you provide us with personal details about other persons (or other persons provide us with the details about you), we use this information solely for the purposes for which it was provided to us.
3. How do we use the information?
Our intention is to collect just a minimum amount of data and use it only if (1) we have been given the appropriate permission, (2) it is necessary to provide the Services that you purchased or use, or (3) it is necessary to ensure regulatory compliance, as well as for other legal purposes. Valid ways of using the informationareas follows:
The provision, improvement and modification of the Services. We collect various information regarding acquisition and use of our Products or Services by you. This information is used for the following purposes:
A significant part of the data collected is generalized or statistical information about the use of our Services by the clients that are not associated with a particular person, however, if the data is personal or may be associated with personal information, we process it accordingly.
Data transfer to trusted third parties. We may transfer your personal data to our group’s affiliated companies and our partners who integrate their services with ours, as well as to trusted third-party service providers, if it is necessary to provide services on our behalf, such as:
We provide only the personal data the third party needs to provide the requested or required services on our behalf. These third parties (and any of their subcontractors) have to comply with strict data processing terms and conditions. They are barred from storing, transferring to other persons or using your personal data for any other purposes than those stipulated by the contract (or without your consent).
On the site, for each user, information is available on the products purchased by them over the past six months for the purpose of high-quality support and consultations. Access to this information can be activated using the functionality of your personal account by setting the appropriate value in the settings. With the consent to show information about their purchases, the user gives access to other users in the structure above to the following data:
The user independently chooses the possibility of access of other site users to their data. When access to information about completed purchases in Coral Club is activated, order data will become available to other users. It is important to understand that from the moment such consent is provided in the personal account, the user assumes full responsibility for providing data to third parties. The site administration is not responsible for the actions of other users.
4. Communication with you
We may contact you directly or via a third-party service provider about products or services that you purchased from us or subscribed to, for example, with an aim to provide you with service notifications. We can also contact you to offer additional services that, in our opinion, can be of any value to you if you give your consent to this or if it is permissible for legitimate security needs. Such consent is not a prerequisite for the purchase of our goods or services. Possible means of communication with you:
You can also change the settings regarding receiving messages from us or our partners in your account at "Account Settings" page.
If you use a service with the possibility to import contacts (for example, e-mail marketing services to send newsletter on your behalf), we use these contact details and other personal data only to provide the requested service. If you believe that someone has provided us with your personal data and would like to remove them from our database, please write at firstname.lastname@example.org.
5. Transfer of personal data internationally.
Each registered User has access to extended information on the products they purchase. This option uses the experience of other Users about the products purchased. By subscribing to the extended informing, the User expresses their consent to provide their data on the purchased products.
In the case of the User's explicit consent, by entering the appropriate value in the settings of the personal account to receive the advanced notification option for the purchased goods, access to the User's data can be provided to other Users. The following information is used for this purpose:
By using a resource of extended information on purchased goods, Users have an opportunity to share their opinions about the product. It is important to understand that the opinion of the Users is purely individual and subjective, so when using a particular product, we strongly recommend adhering to the instructions of the product.
After purchasing and using the product, each user is encouraged to share their impressions about the product with others.
The option provided is only a platform where Users can exchange opinions about the product.
If you do not agree with the above-mentioned data access terms or do not want to take advantage of sharing product information with others, uncheck the appropriate option(s) in your personal account settings page.
6. Executing queries from legal, regulatory and law enforcement agencies.
We cooperate with the state, representatives of law enforcement agencies and private individuals in order to comply with the laws and ensure their implementation. We disclose information about you to the state, representatives of law enforcement agencies or private individuals if (at our sole discretion) we consider it necessary or appropriate to respond to claims and court orders (such as subpoenas), to protect our property and rights, or property and rights of third parties, to ensure public or personal safety or to prevent or terminate activities that, in our opinion, are illegal or unethical.
To the extent permitted by law, we will take reasonable steps to notify you if we are required to provide your personal information to third parties in a lawsuit.
7. Website analytics.
8. Measured advertising.
You may receive targeted advertisements or offers based on your interests depending on your actions on our or other websites, as well as on the products that you currently own. These offers will appear on web pages as changing product banners. We also work with outside agencies that manage advertising on our and other websites. Our partners can use various technologies, such as cookies, to collect information about your actions and to show you ads based on information about your interests and pages visited, as well as evaluate advertising effectiveness. If you want to opt out of interest-based advertising, click here. If you are in the European Union, click here. Please note that you will still receive general advertisements.
9. Third-party websites.
Our website and mobile applications may contain links to third-party websites. We are not responsible for the privacy policies or contents of such sites and recommend reading the privacy statements on every website you visit.
10. How you can check your details, update or delete them.
You can easily access your personal data (if any), view, alter, delete or transfer, as well as change the subscription settings for your account, on the “Account Settings” page. For more information and instructions on accessing, altering or deleting data, visit our Privacy Centre.
If you make a request to delete your personal data that is necessary for the products or services you purchased, the request shall be fulfilled only to the extent that it does not interfere with the further provision of the Services, our legitimate business activities and legal or contractual requirements for accounting.
If for any reason you cannot access the “Account Settings” page or the Privacy Centre, please contact us with one of the methods described in the “Contact Us” section below.
11. How do we protect and store your data?
We comply with generally accepted standards for the protection of collected personal data both when transferring them, and when receiving and storing them, including application of encryption, where necessary.
We store your personal data as long as it is necessary to provide the requested Services, and longer for various reasonable legal or commercial purposes. Motivations for archiving may be as follows:
If you have any questions regarding the security or storage of your personal data, please contact us at email@example.com.
12. Do Not Track Notifications.
Some browsers make it possible to automatically notify websites you visit that they don’t need to track your activity using the Do Not Track signal. Our industry has not yet developed common principles for processing such signals. Like many other websites and web services, we do not respond to the Do Not Track signals received from our visitors’browsers yet. For more information on the Do Not Track signal please go to www.allaboutdnt.com.
13. Age limit.
Our Services can only be purchased by persons over the age of 18. Services are not intended for and are not targeted at persons under 18 years of age. If you know or you have reason to believe that a person under the age of 18 has provided us with his/her personal data, please contact us.
15. Personal Data Protection Authority.
If you reside in the European Economic Area (EEA) and consider that we process your personal data in accordance with the General Data Protection Regulation (GDPR), you can send questions or complaints to the highest supervisory authority, (Die Bundesbeauftragtefür den Datenschutz und die Informationsfreiheit) at the following address:
Husarenstr. 30, 53117 Bonn,
Friedrichstr. 50, 10117 Berlin,
16. Contact us.
Phone - +49 611 36007328
E-mail - firstname.lastname@example.org
We answer all calls and questions within 30 days.
17. Advanced details.
Cookies are small text files stored on the user's computer for reporting purposes. Such filesare used when you access this website in order to identify the client and ensure its more convenient use.